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Re: cashier
(Anonymous) 2016-02-01 12:58 am (UTC)(link)(non-retail workers: follow this thread and learn how not to be "That Customer.")
op
(Anonymous) 2016-02-01 01:28 am (UTC)(link)In no particular order:
1) Not giving me your attention: one of the most irritating parts of my job is dealing with arrogant customers who come up to my till deep in a phone conversation, listening to music so loudly that I can hear it, or chatting non-stop with the other person they're with. aside from the fact that it's rude as hell when you don't even look at me when I'm serving you, it also makes it that much harder to do my job and get you out of my sight quickly when you don't pay attention.
few things make me want to strangle a customer more than needing to ask them five times whether they want a bag for their items, and, after no response, having the customer look up offended at the end of the transaction and ask why I haven't given them one. this is the point where I give my absolute dryest smile and say "I'm sorry, sir. I asked you [number, normally higher than four] times if you'd like a bag and you didn't say anything". that tends to shut them up.
2) Leaving unwanted chilled-stock in the unchilled displays: I work in a food shop where most of our stock is chilled. if I find an item of chilled produce sitting outside of the fridges, I have to throw it out. why? because even if it still feels cold enough, I don't know how long it's been sitting there — we can't risk some poor unsuspecting person getting food poisoning. please: if you decide you no longer want an item, either put it back or hold onto it and give it to the cashier when you reach the tills. it's really exasperating finding raw steaks or ready-meal packets sitting with the confectionary by the queue system, because we have to quality waste that shit, when you could have just told us you didn't want it and we'd have put it back for you.
3. Running off mid transaction to swap-out an item/pick up something else, and taking forever about it: If you tell me "oh, can I just grab this one other thing?" please, please, please be quick about it. Do not use it as an opportunity to browse like you have all the time in the world. when you wander-off in the middle of me trying to serve you, it creates an awkward situation where I can't serve anyone, buuuut there are visibly no customers at my till. which, understandably, chaffes the asses of any customers who are waiting and are in slightly more of a hurry than you are. I hate it when my coworker is on break so there's no one else who can serve (we're a small store, sometimes we only have two cashiers on shift at once) and I'm standing there like a pillock with a growing queue, a transaction I'm not authorized to cancel, and an absentee customer.