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[rpanonmod]

Rundown: rpanons is an anonymous community for role-play related topics. This place serves as a forum for game discussions, canon discussions, RP solicitations (ATP, game ads, open memes), and advice. The occasional off topic comment is inevitable, but please keep heated social and political topics to their respective communities. Posting them here will only get them frozen. Subsequent threads made to bypass a freeze will then be deleted.


Temporary Change: To reduce the strain on Dreamwidth's servers new entries will go up when a post reaches 3,000. It doesn't look like DW can handle 5,000 comment entries at the moment so please refrain from spamming so we can stretch these entries for a little longer. We don't need several threads soliciting photo evidence of body parts, and we already know that we only care about yaoi. Failure to comply will only result in deletions and butthurt. "People may notice site slowdown/cache error pages. We're working on fixing. You can help: finish posts at 3k comments, not 5k or more." - Dreamwidth@Twitter

Rules:

Do not post pornographic or shocking images.
Do not share private entries, plurks, chat logs, etc.
Do not use this community as your social/political/hatespeech soapbox.

Concerns?

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Comments

[(Anonymous)]

I'm kinda confused here. DW said they could handle everything, we're seeing that they can't, and everyone's okay with being misled about that? There would have been some seriously entertaining tableflipping and shit about this on LJ :(

[(Anonymous)]

At least they're doing something to fix their problems and giving us frequent updates.

[(Anonymous)]

Yeah, whereas if this was LJ we wouldn't be told what the hell is going on and possibly wouldn't be able to have this conversation in the first place because the site crashed again.

[(Anonymous)]

IDC. I want to read wank.

[(Anonymous)]

Go back to LJ.

[(Anonymous)]

Probably because DW has been extremely prompt and open about explaining exactly what's going on and how they're fixing it, while LJ had a tendency to deny there even was a problem for hours or even days.

[(Anonymous)]

How exactly does "do this while we try to figure out the problem" and "that's good but we need to do a little bit more, could you help by doing this" equal being misled? It's how troubleshooting works.

[(Anonymous)]

Scratch that, I misread your comment. Still don't think growing pains = being misled.

[(Anonymous)]

Because unlike LJ, they are quick to admit, "Our bad, something's up." And I mean minutes after, as opposed to LJ sometimes having, "THE NINJA GOAT HERDERS REPORT NO PROBLEMS! 8DDDDD" for days while lots of people experience trouble. They also do things to make the site workable in the meantime.

[(Anonymous)]

Honestly, when they said that I took it to mean that they could handle any bumps that might pop up. And, so far, they have. Things aren't perfect, but they're still handling it.

[(Anonymous)]

You say this, but DW works well enough for you to complain about it. That is more than what a lot of people can say about LJ right now.

[(Anonymous)]

They're prompt, polite, honest, and civil, handling the not-inconsiderable task of a huge influx of traffic in a short amount time by adapting, adjusting, and reporting frequently on the nature of the problems as well as their progress in fixing them.

Conclusion: best customer support I've ever experienced.

[(Anonymous)]

Because everyone's now too embarrassed over all the ass-kissing they did to admit they might not have thought this thing through.

[(Anonymous)]

We get it, you still think LJ is cool.

But no, seriously. A Tweet on their official Twitter going, "Hey, there's stuff going on, we're working on it" not even ten minutes after trouble begins as opposed to, you know, hours or days after it begins? Responding quickly to problems, period? That goes a long way.

[(Anonymous)]

why would anyone give a fuck about that

we're all anonymous here you big dope

no one here can call anyone else out on past behavior unless they anonfail or something

it's funny how people are suddenly so quick to bash the move over a couple hours of downtime when lj was sometimes out of commission for days at a time

[(Anonymous)]

They are handling everything. If you misunderstood their statements to mean 'no problems will happen', then I'm sorry you misinterpreted that. There is a problem happening (a tremendously mundane one compared to the things LJ did, such as die entirely for days on end) and they are dealing with it the best they can with a high level of communication. They are doing far better over this little problem than LJ ever has over their actual big problems.

LJ was like a restaurant whose food was food poisoning 1/5 of the people every week with the chefs telling them 'too bad'. You're not going to back to that restaurant just because the new one you've been to forgot pickles on your burger and apologized, are you?

Also, you may be underestimating the importance of communication between DreamWidth and its users. So far, it has been a thousand times better than LJ's practically nonexistent communication and that sort of good customer service will make people happy and willing to deal with troubles. Even if DW gets one of the issues that caused table-flipping over at LJ, the users are likely to go along with it and be supportive due to that high customer service.

TL;DR: No one was mislead, every product/company needs to fix something now and again, this is a very small problem, and the main benefit of DW over LJ is not necessarily its superior reliability but its infinitely superior customer service.